Baltimore, MD, October 21, 2024 — b.well Connected Health, the company on a mission to deliver precision healthcare and transform how consumers access and manage their health, has announced that it has partnered with The National Committee for Quality Assurance’s (NCQA) for Digital Content Services (DCS) to enhance its platform’s technology-enabled delivery method for HEDIS measures. This integration aligns with b.well’s commitment to providing real-time, personalized care recommendations and improving the overall quality of care for consumers.
The NCQA DCS is a comprehensive library of digitized HEDIS quality measures delivered as a containerized software package. By combining b.well’s health data management and consumer experience (CX) platform with NCQA’s automated digital quality measures, we streamline and automate the traditionally costly and time-consuming process of quality measure data collection and reporting. What sets us apart is our ability to deliver these measures directly to consumers in real time, promoting the elimination of care gaps before they occur. b.well’s platform connects users to their longitudinal health records, allowing for personalized, proactive care recommendations at scale—ultimately driving better outcomes and reducing costs for our clients and end users. This advancement ensures that b.well’s users receive timely and relevant care recommendations, based on their real-time longitudinal health record, rather than retrospective reporting.
“At b.well, our mission is to empower consumers and their families with the tools they need to actively engage in their own healthcare. By integrating NCQA’s Digital Content Services, we’re not only reducing the administrative burden and costs for our clients, but we’re also using real-time data to help consumers avoid care gaps before they happen. This is a game-changer, as it enables proactive, personalized care recommendations that truly improve outcomes across the healthcare ecosystem,” said Kristen Valdes, Founder and CEO of b.well Connected Health.
b.well Connected Health has long been at the forefront of leveraging Clinical Quality Language (CQL) to codify and calculate industry standards and personalized health insights. This integration with NCQA’s DCS product will further standardize and scale b.well’s delivery of Care Needs. A key differentiator of b.well’s platform is its aggregation of over 60,000 real time APIs across payer, providers, labs, and pharmacies, enabling real-time identification of personalized care gaps and population health insights. b.well enables their clients to act on care gaps proactively, identifying potential needs far upstream, based on real-time data that suggests when consumers are at risk of falling behind on care. This proactive approach helps clients prevent gaps in care before they arise, eliminating the costly necessity of having care teams call patients to encourage overdue appointments.
By pulling directly from EHR and payer systems, b.well automates the delivery of accurate, real-time care recommendations through NCQA, streamlining the reporting process and eliminating the manual re-creation of NCQA measures each year. This not only reduces costly errors but also frees up administrative time, resulting in significant cost savings for both providers and payers. By utilizing the latest in FHIR-based technology, b.well aligns with NCQA’s commitment to advancing standardized data exchange, enhancing interoperability, and driving improvements in healthcare quality.
“Health care organizations that contract for Digital Content Services are demonstrating their commitment to advancing digitized quality measurement initiatives, and to flexibility and transparency in HEDIS performance measurement,” said NCQA President Margaret E. O’Kane. “This offering enables practical, flexible use of digital quality measures across the spectrum of value-based care, including quality reporting.”
For information about NCQA’s Digital Content Services, visit: https://www.ncqa.org/digital/.
About b.well Connected Health
b.well Connected Health is solving healthcare’s fragmentation problem. b.well’s scalable, FHIR-based platform unifies all healthcare data, solutions, and services in one place — empowering healthcare organizations to deliver personalized experiences. b.well enables the creation of longitudinal health records, so consumers can receive proactive and precise health insights, conveniently shop for services, and access care for themselves and their loved ones. The b.well Connected Health platform integrates within existing digital systems, enhancing technology investments and ensuring consumers are the heart of every interaction. For more information, visit www.icanbwell.com.
About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of healthcare organizations, and recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. In recognition of its leadership in diversity, equity and inclusion, NCQA won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make informed health care choices. Find NCQA at (@NCQA) / X (twitter.com) and on LinkedIn at linkedin.com/company/ncqa.
