Is Staff Burnout a Symptom of Neglected Patient Experience?

Transforming the Neglected Patient Experience by Addressing Staff Burnout

Healthcare workers face relentless stressors, from long hours to high administrative burdens. But what if the solution to burnout could also solve healthcare’s other biggest challenge – the fragmented patient experience? 

During this webinar, we will discuss if transforming the patient experience can address these challenges, reduce burnout, and empower both staff and patients with innovative strategies such as self-service tools.

In this webinar you will:

• Gain insight into the silent contribution of the neglected patient experience to staff burnout, impacting the bottom line and patient outcomes.
• Understand that while your staff is burned out, your patients are too, highlighting the interconnectedness of staff and patient well-being.
• Learn effective strategies to combat burnout, such as empowering both patients and staff with self-service features like online scheduling and bill payment, conveniently centralized within the patient portal, to enhance consumer satisfaction and streamline care coordination.
• Discover actionable steps to break the cycle of burnout, including fostering a culture that prioritizes patient experience and staff well-being through systemic changes addressing the root causes of burnout.