Insights from By Imran Qureshi, CTO and Chief AI Officer at b.well
No matter who you are, where you live, or what stage of life you’re in, one thing is universal: you have health to manage for yourself and your family. For those with aging parents living far away this problem is even more pronounced.
We all carry it with us—the conversations with doctors, the medications, the allergies, the lab results, the care plans, the questions that keep us up at night. Some of us carry folders of papers, folders of files on our computer or spreadsheets painfully put together manually. Your health history is your story. It makes sense of your past, informs your present, and guides your future.
But that story is often scattered: locked in portals, fragmented across systems, hidden behind passwords, or buried in PDFs. Yet it’s precisely this information that can help you make better decisions, ask smarter questions, and feel more confident in your care.
The Gap Between Information and Understanding
Today, tens of millions of people are turning to AI to bridge this gap. According to OpenAI, about 40 million people use ChatGPT every day to explore health-related questions—from understanding symptoms to decoding medical terminology or figuring out what to ask their clinician next.
This tells us something profound: people desperately want answers about their health—something we’ve known all along as a society but have struggled to deliver at scale.
The challenges are real:
- No single source of truth: No patient portal contains your complete health history. We change doctors every few years—new jobs, relocations, children growing up—and with each change comes a new portal.
- Limited face time with providers: We spend less than 6 hours per year with our doctors. How do we remember what they told us in those few minutes and follow through for the remaining 8,754 hours?
- One-size-fits-all advice: Too many health decisions get made because “it worked for a friend.” But we’re all different. What worked for someone else may not be right for you.
What we need is one place where we can see our complete health history and get personalized answers to our health questions.
From Potential to Reality—Starting Today
There’s been enough talk about the “potential” of AI in healthcare. That potential is no longer theoretical—it’s reality, starting today.
That’s why b.well is proud to partner with OpenAI to bring your authenticated health records into ChatGPT in the most secure way possible, so you and your family can get answers informed by your real data, not generalized information.
What This Means for You
Now, you can request access to ChatGPT Health. Once you’re given access, you can CHOOSE to connect your medical records through b.well’s secure health data network, which aggregates records from:
- More than 2.2 million U.S. healthcare providers
- 300+ health plans
- And more sources across the healthcare ecosystem
You, as a healthcare consumer, are completely in control. Once connected, your conversations remain fully secure and private—never shared without your explicit consent. ChatGPT Health can access data including:
- Labs and imaging reports (including clinician interpretations)
- Problems and diagnoses
- Medications and immunizations
- Clinical notes and hospital discharge summaries
- Care plans and follow-up instructions
The Difference This Makes
Instead of asking general questions like “What does high blood pressure mean?” and manually typing in your data, you can now ask:
- “What do my latest labs suggest about my blood pressure trends?”
- “Help me understand what my doctor recommended for me on my last visit”
- “What questions should I bring to my next appointment given my current care plan?”
You’ll get responses that reflect your specific health history, right in the flow of conversation.
Now you can be an empowered, informed patient. Fully prepared to make the most of those precious minutes with your doctors. Ready to improve the health of your family and yourself.
How It Works
We built this integration to be easy, transparent, and under your control:
- Start a conversation in ChatGPT Health about your health or records
- Connect your records via b.well with just a few clicks when prompted
- You decide what to share—nothing is shared by default
- Get personalized guidance based only on the data you’ve authorized
- Disconnect anytime—you remain in complete control
Important privacy protections:
- Your data isn’t used to train AI models
- It’s used ONLY for your real-time conversations
- You can revoke access at any time
Built on Trust
Health data is personal and sensitive—and it should always stay that way. This integration was designed with:
✓ Explicit consent for every use of your data
✓ Healthcare-grade security and privacy protections
✓ Standards-based access via FHIR APIs
✓ User-centric controls you manage yourself
Your health belongs to you. And now, your health data can finally work for you more directly—with the intelligence and convenience of AI—while you remain fully in charge.
Why This Matters
For too long, health information has been siloed, hard to access, hard to interpret, and difficult to connect back to your daily life.
But AI, when paired with real, authorized health data, changes the equation. It transforms isolated fragments of medical history into coherent context you can use today.
Whether you’re preparing for an appointment, trying to understand a diagnosis, managing a chronic condition, or simply seeking clarity on your care, bringing your authenticated health records into ChatGPT Health makes your health information work for you, not against you.
Your health data belongs with you. Now it can finally help you the way it should.
Ready to get started? Request to connect your health records in ChatGPT Health today.
